Billing Questions

Why is my sewer bill a part of my water bill? In an effort to save money and reduce costs, the Yadkin Valley Sewer Authority (YVSA) and the towns agreed to consolidate the billing of water and sewer services. Because the sewer portion of your bill is determined by gallons of water used, the installation of a second meter to measure sewerage would increase costs.

What exactly am I paying for? You are paying for domestic waste to be collected from your home and delivered to the Yadkin Valley Sewer Authority (YVSA) for proper treatment and discharge.

What portion of the sewer line am I responsible for? Customers are responsible for the portion of the sewer line, or “lateral”, from the residence up to the cleanout, a small white cap which is normally visible inside the curb line. The cleanout is the property of the Yadkin Valley Sewer Authority (YVSA), along with the portion of the line extending to the sewer “main” in the road.

If you live in Elkin and have a question regarding the water portion of your bill, please call 336.794.6464 or click here.

If you live in Jonesville and have a question regarding the water portion of your bill, please call 336.835.3426 or click here.

If you live in Ronda and have a question regarding the water portion of your bill, please call 336.835.2061 or click here.

 

 

 

 

 

 

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